Last updated: Dec 5, 2025

Information we collect

During registration and ongoing play we gather identity details such as your name, date of birth, address, and email, alongside verification documents needed to satisfy licensing and anti-money-laundering duties.

We also record transactional and gameplay data — deposits, withdrawals, bets placed, and bonus activity — together with device information, IP address, and browser type collected automatically as you use the site.

How your information is used

The primary purposes are operating your account, processing payments, confirming your identity and age, and meeting the reporting obligations imposed on us by the UK Gambling Commission and the Malta Gaming Authority.

We rely on your data to monitor for fraud, problem-gambling indicators, and unusual activity, and — only where you have opted in — to send tailored promotions that you may withdraw from at any time.

Sharing and international transfers

Personal data may be disclosed to regulated payment providers, identity-verification partners, and game studios who process it strictly on our instructions and under written agreements.

Where information is transferred outside the UK or European Economic Area, we apply approved safeguards such as Standard Contractual Clauses to ensure an equivalent level of protection travels with your data.

Retention and your rights

We keep records for as long as your account is active and, after closure, for the period our licences and financial-crime laws require — typically five years — before secure deletion.

You may request access to your data, ask for corrections, object to certain processing, or seek erasure where the law permits; verified requests are answered within one month, and you can complain to the Information Commissioner's Office if unsatisfied.

Support & Helplines

This notice is provided for transparency and general understanding. Your statutory rights and our precise obligations are governed by applicable data-protection law and the terms of our operating licences.